1. What Personal Information We Collect
We may collect personal information including:
• Your name, contact details and date of birth
• Medical or mental health history
• Information provided in sessions or intake forms
• Referral letters or Mental Health Care Plans
• Medicare or private health fund details
2. How We Collect Information
Information may be collected through:
• Intake forms and initial assessments
• Phone, email or online enquiries
• During therapy sessions
• From your referring GP or healthcare provider (with your consent)
3. Why We Collect Your Information
We collect and hold your personal information to:
• Provide psychological assessment and treatment
• Communicate with you regarding appointments or therapy
• Liaise with referring medical professionals (where appropriate)
• Process Medicare or private health claims
4. How We Store and Protect Your Information
Your information is stored securely using:
• Password-protected electronic systems
• Confidential paper records (where applicable)
We take reasonable steps to ensure your personal information is protected from misuse, loss or unauthorised access.
5. Sharing Your Information
Your information will not be shared without your consent, unless required by law or:
• There is a risk of harm to yourself or others
• It is subpoenaed by a court
6. Online Privacy
This website uses standard security protocols. However, no internet transmission is ever fully secure. We recommend avoiding sending sensitive information via email.
This website may also collect limited usage data (e.g. page visits, location, browser type) via Google Analytics or similar platforms.
7. Contact Us
If you have any questions or concerns about this policy, please contact:
Marie Carmody Psychology
Email: marie@mariecarmodypsychology.com
Phone: 0400 366 651
